Feb. 6, 2025

The IKEA Effect – How to Use It to Boost Customer Loyalty

Ever wondered why that tricky IKEA bookshelf you built has a special place in your heart? Or why people rave about their HelloFresh meals? That’s the IKEA effect in action—valuing something more because you helped create it.

In this episode, I dive into the fascinating psychology of the IKEA effect and how you can harness it in your small business. Whether you're a product or service-based business, integrating this concept can increase customer loyalty, engagement, and attachment to your brand.

Your homework:

Think of one product or service you offer and brainstorm a small way your customers could make it more their own. It could be as simple as asking for feedback or creating a customizable element. Start small, test it, and see how your audience responds.

If you’re ready to create stronger connections with your customers and make your marketing more impactful, this episode is for you!

In this episode, we cover:

  • What the IKEA effect is and how it applies to small businesses
  • How engaging your audience increases reach and builds loyalty
  • Real-life examples of businesses using the IKEA effect (from meal kits to cheese-making workshops)
  • Ways to incorporate customization and co-creation into your products or services
  • The power of asking for feedback and advice from your audience
  • Practical tips to test the IKEA effect in your business today

Let’s stay connected:
If you found this episode helpful, let me know! I’d love to hear your thoughts or ideas. And don’t forget to subscribe for more episodes about marketing psychology and strategies to grow your business.

Important Links

Fix your marketing strategy in two days

Become a confident content creator in just two days

Get a FREE copy of THE MARKETING FIX

Rachel’s SUBSTACK

Rachel’s YouTube Channel

Buy your copy of Be a Spider, Build a Web

See omnystudio.com/listener for privacy information.